Questions & Answers

There are 3-day tickets each for the Shortcuts and the Mainstage incl. Otto-Gruberhalle. 

When purchasing tickets, seats can be reserved for concerts on the Mainstage and at Kunsthaus Nexus (Shortcuts). For all other venues, seating is unassigned.

To the ticket store

Yes, if tickets are still available, they can also be purchased on site at our entrances or at the information desk of the Saalfelden Tourist Office.

Exchange and return of tickets is generally excluded, we ask for your understanding.

Due to time constraints, short line checks take place during the breaks. During this time, artists and the technical team prepare for the next performance and need quiet for discussions and final preparations. We appreciate your understanding and ask that you respect this policy.

Europäische Reiseversicherung

The ticket cancellation insurance takes effect in the event of sudden illness or the like, whereby the additional surcharge is based on the ticket price. Please note that in the event of subsequent purchase (later than 3 days after purchase of the tickets), the insurance cover only takes effect from the 10th day after conclusion of the insurance. 

Visitors of the Jazz Festival Saalfelden can use the bus line 620 in the route area Hinterthal to Saalfelden, the bus line 260 in the route area Brandlhof to Maishofen Lahntal, the line 690 in the route area Leogang Griessen to Saalfelden as well as the city bus lines 60,61 and 62 for the arrival and departure to or from the festival from 21.08 - 24.08.2024 for free.

All information about the timetable can be found in the Salzburg Transport Route Planner or directly in the Salzburg Transport App

This is not a problem. Please just contact us by email or phone and we will change the name.

No, you can also show your ticket on your smartphone, the QR is scanned at the entrance.

The Gruberhalle is approved for 500 people. Should the visitors exceed the maximum number of people, we ask for your understanding that we cannot allow any further access. The gates of the Gruberhalle will remain open during the concerts and so they can be enjoyed from the outside festival area. Seats cannot be reserved. We ask for your understanding.

Yes, from Thursday to Monday camping is possible again at the Ritzensee.A reservation in advance is neccessary.

All info about camping at Ritzensee

When booking, visitors can choose from pitches with or without an electricity connection. This camping site is specially installed for the festival.

All info about camping at Ritzensee

If you are dependent on assistance due to a walking disability, you can take your companion with you at a reduced price (seat 50%, standing room free). Please contact our ticket service, we will be happy to help you!

The following stages are barrier-free: Mainstage, Shortcuts, Stadtpark, Nexus+, Otto-Gruberhalle

Only at the outdoor concerts in the mountains, in the forest or in the city park.